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The Gentle Singularity: What Altman's AI Vision Means for Communications Pros

OpenAI's Sam Altman just dropped his roadmap for humanity's artificial intelligence future. Buried between the grand proclamations about superintelligence and robot armies is a reality check every communications professional needs to hear: the industry transformation is already here.


"Gentle Singularity" paints a picture where AI agents handle "real cognitive work" by 2025, novel insights by 2026, and physical-world tasks by 2027.


While Altman talks about subsistence farmers and the evolution of thousand-year jobs, let's focus on the immediate reality: communications work is already split into two categories. The strategic, relationship-building, crisis-navigating work requires human empathy and judgment. And there's the content creation, data analysis, admin/invoicing, and media monitoring that AI can increasingly handle better, faster, and cheaper.


The communications professionals who will thrive in 2027 will be the ones who have figured out how to leverage AI tools to become exponentially more effective and efficient. I predict (and hope) that talent, expertise, and experience will still win the day. Integrating AI to make you work smarter, not harder, is the new challenge.


Think of it this way: if Altman's right that individuals will "get much more done in 2030 than they could in 2020," then the existential question is not whether your job will exist, but whether you'll be the professional who can deliver 10x the strategic value leveraging artificial intelligence...or the one still manually crafting content from scratch.


Rapid industry transformations aren't unknown to communicators, but we've never faced a tool that could quickly and easily wipe out so many livelihoods. I've told this story before, but it bears repeating: when I started at DCI Group in 2003, we would fax press releases to publications nationwide. After follow-up pitch calls and emails, we would wait for our clips service to (snail) mail us physical/hard copies of the earned media coverage. Then, we would photocopy everything, organize the content into binders, and present it to the client.


My point? What used to take weeks now takes minutes. And the increased efficiency eliminated jobs while creating new ones.


Altman's optimism might be infectious, but notice what he's not saying. The water usage statistic (0.000085 gallons per query) feels like preemptive PR for future energy concerns. There's also no discussion of how AI concentration creates power imbalances, how economic disruption affects real people during transitions, or how "whole classes of jobs going away" will impact Americans already struggling with affordability issues, inflation, and a world on fire. Will the benefits actually be distributed widely or concentrated among those who control the technology?


Despite these real concerns, AI is already here and feels like an unstoppable tsunami unleashed on society without a vote, town hall, or online poll. Chaos is a ladder, and this latest technology presents an enormous opportunity to get ahead of the curve.


Remember, you never have to be the fastest camper to survive a bear attack; you just can't be the slowest.


I recommend:

1) Start experimenting now. If you're not regularly using AI tools for research, content drafts, and data analysis, you're already behind. The learning curve exists, but it's manageable, and waiting won't make it easier: learn the 1) vocabulary around AI, 2) how to develop unique prompts, and 3) how to hack each tool's potential.


2) Focus on what makes you irreplaceable. In-the-field experience, critical thinking, relationship building, strategic thinking, creative problem-solving, crisis management, and understanding organizational culture aren't getting automated anytime soon. Double down on these human-centered skills.


3) Prepare your organizations. Companies, nonprofits, and associations will need communications strategies for their own AI adoption, employee concerns about job displacement, and stakeholder questions about decision-making transparency (not to mention the crises that inevitably will emerge from the organization's misuse of AI). Position yourself as the expert who can navigate these conversations.


4) Think beyond efficiency. Altman envisions intelligence becoming "too cheap to meter." Because AI can generate unlimited content, the premium shifts to wisdom: knowing what should be communicated, to whom, when, and why.


The printing press didn't eliminate storytellers; it created publishers. Television didn't end radio; it created new forms of engagement.


We're entering an era where great minds can execute at unprecedented scale, creative campaigns can be tested and refined in real time, and data-driven insights can inform decisions more effectively, efficiently, and affordably. And that future starts now.

 
 
 

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Remote consultancy with roots in Tennessee, California, and Washington, DC

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